Nintendo Game Play Counselor (1989-2001) Mari Collier on Company Culture, Fan Engagement, & More [Interview]

Mari Collier was a game play counselor at Nintendo, but her full job title was Advanced Super Agent. That’s because she did much more than just helping gamers get through the difficult parts of their favorite Nintendo Entertainment System (NES), Super Nintendo Entertainment System (SNES), or Nintendo 64 games. She also read and answered letters,Continue reading “Nintendo Game Play Counselor (1989-2001) Mari Collier on Company Culture, Fan Engagement, & More [Interview]”

Seven Times When Nintendo Responded to Fan Mail in Awesome Ways, How to Write Them

Nintendo is famous for its incredible customer service. Over the years, many fans have learned first hand by wiring to the company. People send in gameplay questions, ideas for new content, or to pitch concepts for new games. No matter what your inquiry, you’re all but guaranteed to get a response from the world’s mostContinue reading “Seven Times When Nintendo Responded to Fan Mail in Awesome Ways, How to Write Them”

Tim Girvin: The Visionary Designer of Nintendo’s Most Iconic Era [Interview]

Legendary Nintendo Designer Tim Girvin on the significance of The Legend of Zelda and his work at the iconic video game company.